CISCO

Cisco is a global leader in IT and networking. We help businesses of all sizes transform the way people connect, communicate and collaborate.

Cisco helps seize the opportunities of tomorrow by proving that amazing things can happen when you connect the unconnected. An integral part of our DNA is creating long-lasting customer partnerships, working together to identify our customers' needs and provide solutions that fuel their success.

We have preserved this keen focus on solving business challenges since our founding in 1984. Len Bosack and wife Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices, but technological shortcomings did not allow such communication. A technology had to be invented to deal with disparate local area protocols, and as a result of solving their challenge, the multiprotocol router was born.

Cisco's approach to quality can be condensed down to one phrase: "ensuring our customer success". The information contained in this section will help you to gain a better understanding of Cisco's Business Management System, which allows us to accomplish that success. Cisco's Business Management System is made up of two parts; the Quality Management System and the Environmental Management System.